Users have began criticising Logitech as the corporate has officially introduced the discontinuation of the Harmony Link. The common hub that was once introduced again in 2011 will utterly prevent operating in March on account of the brand new resolution. However, present customers who personal a Harmony Link underneath guaranty had been presented a unfastened improve to the Harmony Hub that was once debuted in 2014.
The USP of Logitech’s Harmony Link was once to let customers grow to be their iPhone and Android gadgets into common remotes and keep watch over their media techniques all over its cloud-based, better half app. The tool communicates with cellular handsets the usage of a Wi-Fi community and sends IR indicators to suitable techniques to permit converting of channels, volumes , and different purposes remotely.
For early Harmony Link customers, Logitech is providing a 35 % bargain at the acquire of a Hub from its reliable retail outlets. The Harmony Hub is priced at $99 and contains integration with Amazon’s Alexa assistant.
It seems that the customers don’t seem to be proud of the substitute be offering and unsatisfied about having to abandon the Harmony Link. Some of them reached Logitech beef up boards and Reddit to specific their dissatisfaction.
A Logitech worker highlights the expiry of a “technology certificate license” as the reason for the discontinuation in a reaction put up. “I understand some of you have Harmony Links that are working perfectly fine right now. However, there is a technology certificate license that will expire next March. The certificate will not be renewed as we are focusing resources on our current app-based remote, the Harmony Hub,” the worker with username Logi_WillWong replied.
In a remark to Ars Technica, a Logitech consultant showed the discontinuation and mentioned that it was once first communicated to Harmony Link house owners in August. “We’ve refocused development resources on newer technologies, and therefore, we are not updating the Harmony Link certificate. We first communicated to affected customers in August 2017 that we are offering a free Harmony Hub to replace a Link (if within warranty) or a discount on the Harmony Hub (if out-of-warranty),” the consultant famous.